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Terms & Conditions

Legal Disclaimer:

Luxe Papers are protected by filed patents and copyrights. Luxe Papers are not for use with tobacco, only legal smoking herbs. Smoking is harmful to your health. Luxe Papers are not for sale to minors. Luxe Papers have not been tested or studied by Food and Drug Administration. No statements on this posting have been evaluated by the Food and Drug Administration.

Returns:

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Additional non-returnable items:
Gift cards

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted: (if applicable)
packs of papers that have been partially used 

Refunds:

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Exchanges:

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@luxepapers.com and send your item to: Luxe Papers LLC. 1910 St. Laurent Blvd. Ottawa, Ontario CA K1G 1A4

Shipping:

To return your product, you should mail your product to: Luxe Papers LLC. 1910 St. Laurent Blvd. Ottawa, Ontario CA K1G 1A4.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We can't guarantee that we will receive your returned item.
Any questions or concerns? E-Mail us at Sales@LuxePapers.com

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